Civil Mediation Council
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The Civil Mediation Council is the recognised authority in the country for all matters related to civil, commercial, workplace and other non-family mediation.

This site is intended to assist members access professional information and visitors to learn about mediation, the CMC, and how to join.


SEND Mediation

The CMC and the College of Mediators, supported by the Department of Education, operate a joint SEND accreditation scheme which sets professional standards for SEND mediators. Accredited SEND mediators are listed on the SEND Register. Applications to join the register are now open - to find out more, click here

Contact the CMC

To contact CMC about applications, registration, training courses or renewals, please e-mail All other enquiries can be sent to The CMC telephone number is 07841 017905, and calls can be answered between 9am – 3pm, Monday to Friday .

Post should be sent to Civil Mediation Council, IDRC, 70 Fleet Street, London EC4Y 1EU.

‘Bullying and Sexual Harassment: Can Mediation Help?’, 28th June 2018, London

Thank you to everyone who came to our workplace event, kindly hosted by M & G Investments. We’ve had very positive feedback from the event which and heard about alternative options for addressing the most potentially confrontational and high-profile disputes.

All Mediation Conference

The CMC and Iconic Media were pleased to organise the first All Mediation Conference, held on 23rd May at the QEII Conference Centre in London. Thank you to all our delegates, our speakers and to Joshua Rozenberg for being our Master of Ceremonies and moderator throughout the day. The CMC has received feedback from many attendees, which showed the conference went well overall and had created considerable goodwill amongst the various mediation sectors. The feedback has also provided some useful ideas which may assist the CMC in developing future conferences.

CMC-FMC Academic Conference
Compulsory Mediation: Opportunity or Threat?
London - 13 October 2017

From the conference:

A fascinating introduction into a very successful example of online dispute resolution presented by Shannon Salter, Chair of Civil Resolution Tribunal, British Colombia, Canada.

The CMC Annual Conference 2017

Mediation in Uncertain Times: Justice, Fairness and Responsibility was held on 16 May in Birmingham. For those of you who missed this event you can view a taster on our new YouTube channel from Catherine Anderson and Dr Sue Prince.

GREAT ORMOND STREET HOSPITAL -v- YATES and GARD [2017] EWHC 1909 (Fam) - The Hon. Mr Justice Francis

The recent case of baby Charlie Gard and his parents' fight for the right to choose to extend his life by seeking treatment abroad has been widely debated in the media. Opinions have raged on both sides of the argument, stoked by the immediacy of social media, and notably there have been distressing attacks on both the parents and those working at Great Ormond Street Hospital (GOSH).

In his final decision, Mr Justice Francis makes a particular point: "However, it is my clear view that mediation should be attempted in all cases such as this one even if all that it does is achieve a greater understanding by the parties of each other’s positions."

Whilst this is specific about cases "such as this one", many experienced mediators, commercial and others, would say that there is no such thing as a failed mediation because mediation helps parties “to understand the process and the viewpoint of the other side, even if they profoundly disagree with it …” That alone is a good outcome even if settlement is not achieved on the day.

This was indeed a case for mediation and the question is why was it not mediated? If the decision not to use mediation was based on the assumption that mediation would cloak the matter in confidentiality and thereby disadvantage certain parties then it may be helpful to point out that mediation is confidential by default. However, that does not mean that it must remain confidential. It is entirely possible to issue a statement or statements about the mediation which may also include the content of the mediation if that is agreed between the parties.

The Civil Mediation Council is committed to promoting the use of mediation not only as a means of settlement but also as a means of creating better understanding of the issues and narrowing the issues in dispute.

You can find the full judgment here

The relevant paragraph is quoted here for convenience.

"[20] Fourthly, I want to mention, again, the subject of mediation. Almost all family proceedings are now subject to compulsory court led dispute resolution hearings. This applies in disputed money cases, private law children cases and in all cases involving the welfare of children who might be the subject of care proceedings. I recognise, of course, that negotiating issues such as the life or death of a child seems impossible and often will be. However, it is my clear view that mediation should be attempted in all cases such as this one even if all that it does is achieve a greater understanding by the parties of each other’s positions. Few users of the court system will be in a greater state of turmoil and grief than parents in the position that these parents have been in and anything which helps them to understand the process and the viewpoint of the other side, even if they profoundly disagree with it, would in my judgment be of benefit and I hope that some lessons can therefore be taken from this tragic case which it has been my duty to oversee."

Amanda Bucklow, Chair, Communications Committee

Implementing Workplace Mediation Schemes

Catherine Anderson talks about the London Borough of Newham's experience of introducing an internal mediation scheme.

View on CMC's Youtube channel


Members and visitors may be interested in the meeting of the All Party Parliamentary Group on ADR which took place on 31 January 2017. This session provided an overview of public sector ADR, current trends in the sector and how these forms of ADR relate to each other and the courts.

A recording of the meeting is available on YouTube