The CMC can consider complaints made on the following grounds.

Against a Regulated Mediator on the grounds that:
(i) they no longer meet the requirements for Regulated status; and/or
(ii) they are not a fit and proper person to hold Regulated

Against a Registered Provider on the grounds that:
(i) it no longer meets the requirements for Registration; or
(ii) the service provided by the Provider does not meet generally acceptable standards.

Against an organisations which offers a Registered Training Courses on the ground that it no longer meets the requirements for Registration.

Against any Member of the CMC on the grounds that they have brought the CMC or the mediation profession or the mediation process into disrepute.

Complaints will be dealt with in accordance with the procedures adopted by the Complaints and Discipline Committee of the CMC from time to time. A copy of the Rules is available on request from the Secretariat.