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Small Claims Mediation

What is Small Claims Mediation?

If the value of your claim is under £10,000, you will be able to access the confidential telephone mediation service offered by the Court Service if you issue your claim at court, and this is defended. A court fee is charged when you issue any claim, but no separate charge is made for the mediation.

Where to Find More Information

To access the service, you will need to issue a small claim with the court. If the other party defends the case, you will be sent a form to complete called a Directions Questionnaire; you should select ‘Yes’ when you are asked if you want your claim to be referred to the Small Claims Mediation Service and then complete the relevant details.