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News & Events

All the latest news, stories, top tips and more from the CMC and our mediators

CMC Response to MoJ Consultation

CMC Response to MoJ Consultation The Civil Mediation Council (CMC) welcomes the Ministry of Justice (MOJ) consultation into compulsory mediation for small claims - up to £10,000. The CMC has been campaigning for automatic referral
Group of employees looking at a laptop together - Transforming workplace culture

How to Truly Transform Culture

How to Truly Transform Cultures Empathy   BY ROBYN MARSH For an organisation to thrive it needs a good workplace culture. "Is our culture 'good'?" asks Robyn Marsh from TCM: "How do we ensure that

Different Types of Mediation

Different Types of Mediation   BY ADR TIMES There are different types of mediation that can be implemented depending on the situation. A skilled mediator will always choose the style to best fit them and
Lawyer showing paperwork to clients only hands visible

Should You Accept the Settlement?

Should You Accept the Settlement?   BY STEPHEN BATE Two parties have a falling out and call in their lawyers. Both sides argue that they are right. "Each side’s version of events cannot be true.

Mediation Matters

Mediation Matters - Finding Tranquility Through Mediation   BY ANTHONY MUNDAY Tony Munday gives a great description of how he approaches mediations. He explains how he creates a safe space for all participants and why
Three construction workers at a job site one pointing up the other holding blueprints

Mediation in the Construction Sector

Mediation in the Construction Sector How do complex disputes in the construction sector profit from mediation? CEDR Mediator Amrik Kandola talks about how disputes were traditionally solved in the construction sector and why mediation is

The Value of Workplace Mediation

The Value of Workplace Mediation   BY DANIEL BARNETT AND ANTHONY SENDALL In this podcast Daniel Barnett and Anthony Sendall discuss the value of workplace mediation. What does mediation bring to the table, when is

Do You Have Time to Litigate?

Beware the Client Who Is too Busy to Litigate   BY WILL SEFTON Litigation can not only have significant costs for the parties but also require a big time commitment. Will Sefton explains how clients

What Is the Price For Peace?

What Is the Price For Peace?   BY REBECCA ATTREE Every negotiation can be settled for the right 'price'. This may be monetary but it could also be something far from fiinancial. So what is

London Legal Walk 2022

London Legal Walk 2022   ORGANISED BY THE LONDON LEGAL SUPPORT TRUST Two-thirds of the UK population don't know how to get legal advice and 14 million people who live in poverty can't afford to
Group of children in school having a discussion

How Kids Handle Conflict

How Kids Handle Conflict How can kids find creative ways to handle conflict? Peer Mediation puts children in charge of solving conflicts among their peers. Watch this video to see mediator training in action when
Stressed or frustrated construction worker at a jobsite wearing an orange helmet with his head resting in his hands

Preventing Work-related Stress

Preventing Work-related Stress   BY CAROLINE BRADSHAW Prolonged work-related stress can impact our physical and mental health. Even before the pandemic, says Caroline Bradshaw from ACAS, mental health issues cost UK employers up to £45

The Spark – Building Rapport

The Spark - Building Rapport   BY BBC4 RADIO From suspected terrorists to uncooperative toddlers, forensic psychologist Emily Alison explains how building rapport can help you achieve better outcomes to your conversations. On The Spark

The Results Are In!

The Results Are In! The CMC Board election results are in. Martha Clarke and CEDR, currently represented by Andy Rogers, have been re-elected. The CMC has held its annual Board of Directors Election for 2022.
Young woman at laptop smiling at the camera group of people behind her

Challenging Mediation Myths

Challenging Mediation Myths   BY DR. CLARE SIEBER Dr. Clare Sieber from the Medical Mediation Foundation sets out to challenge common mediation myths. In response to a study of lawyers' reluctance to use mediation she
Property agent holding out a set of housekeys only his hand is visible

Dispute Resolution in Property Conflicts

Dispute Resolution in Property Conflicts   BY PROPERTYMARK "Making ‘alternative’ dispute resolution mandatory has real potential for a positive culture shift in relationships between agents and landlords" says Propertymark. The membership organisation for property agents
Three people at desk in a row looking critical and a little bored

Why Lawyers Don’t Use Mediation

Why Lawyers Don’t Use Mediation   BY DAVID HOSSACK AND LAURA MCKENNA Authors David Hossack and Laura McKenna are on a quest to encourage the use of mediation among lawyers. Why are some lawyers averse

How Assertiveness Can Prevent Arguments

How Assertiveness can Prevent Arguments   BY EMMA JENKINGS Are you assertive in conversations? Mediator Emma Jenkings from Mosaic Mediation examines how assertiveness often gets a negative reputation but can actually prevent arguments. What skills

Are You Ready for LIDW 2022?

Are you ready for LIDW 2022?   LONDON INTERNATIONAL DISPUTES WEEK 2022 London International Disputes Week 2022 begins today with a week full of exciting panels and sessions. The annual event is an opportunity for

Solving Conflict Among Peers

Solving Conflict Among Peers   Peer Mediators are children who help other students address challenging issues including name-calling, bullying and fights. This video shows a school that has been rated as ‘outstanding for behaviour and

Getting Along With Your Neighbour?

Getting Along With Your Neighbour?   BY ALEX CANDLIN According to the Westmorland Gazette a recent survey revealed that 60% of UK adults have had a dispute with a neighbour that left them feeling negatively

Breaking The Taboo About Grief

Breaking The Taboo About Grief   BY TRACEY TAYLOR-HUCKFIELD "As a society we still have a long way to go when it comes to feeling comfortable talking about and supporting each other through grief." says

The Better Conflicts Audio Experience

The Better Conflicts Audio Experience   Have you listened to CEDR's podcast The Better Conflicts Audio Experience? Listen to their series Ask a Negotiator with former hostage and crisis negotiator Philip Williams or join workplace

Peacemaking and Mediation

Peacemaking and Mediation   BY SUSANNE SCHULER "When we look at the purpose of both peacemaking and mediation, we can see that they aim for similar outcomes" says intercultural mediator Susanne Schuler. She asks how

Should You Care if It’s Fair?

Should You Care if It's Fair?   BY GARY WEBBER Using the example of two brothers at a mediation Gary Webber examines our inherent sense of fairness. "It is a basic human need." he says.

Managing Relationship Risk on Projects

Managing Relationship Risk on Projects   BY DR ANDRZEJ GROSSMAN "We are dangerously biased towards optimism in plans, projects and estimates" says Dr Andrzej Grossman from CEDR. He believes we often underestimating time, costs and

Huge Costs in 17-inch Boundary Dispute

Huge costs in 17-inch boundary dispute   BY NEIL ROSE "Judge bemoans huge costs of 17-inch boundary dispute" headlines Legal Futures in their recent article. The judge said it was beyond his comprehension how the
Young woman holding out a flat hand to the camera to say stop

Are You Avoiding Conflict?

Are you avoiding conflict?   "Disagreeing is something most people avoid whenever possible." says Amy Gallo in her TED Talk. She shares how staying silent can be damaging, and how speaking up when you disagree
Smiling business woman talks to her colleague stretching one arm out to him

More Dialogue, Less Interrupting

More dialogue, less interrupting   "All significant things that happen in an organisation are underpinned by, and reliant on, communication or dialogue." says Mark Lovatt from the TCM Group. He encourages us to listen just
Smiling boy sitting on the floor amongst other children having a discussion

Training Peer Mediators

Training Peer Mediators   "If we get into an argument we know how to solve it without it turning into a big problem." says one of the Peer Mediators trained to resolve conflicts in her
Man looking at laptop screen where a video conference is playing

Sharing Mediator Experiences

Sharing Mediator Experiences   For his series Mediator Experience Vikram Singh interviews Brasilian mediator Gabriela Assmar who is a Weinstein JAMS International Fellow. They discuss the global mediation landscape, Disney movie 'Soul' and the research
Business woman speaking in meeting to other participants

5 Stages of Grief in Mediation

5 stages of grief in mediation   Gary Webber gives insight into why mediations sometimes go on for a full day before an agreement is reached. He explains: "Those experienced in mediation know that the
Woman sitting at desk placing her hand between a row of dominos and stopping it from falling

Early Intervention in Conflict

Early intervention in conflict   The cost of conflict to UK employers is £28.5 billion – or £1,000 for each employee. Are grievances the right way forward? Mediator Camilla Palmer explains that early intervention in
Business man holding a finger to his lips and pointing with his other hand

Myth-Busting Mediation

Myth-Busting Mediation   "What do you know about mediation?" asks mediator Emma Jenkings from Mosaic Mediation. In this article she answers questions about what mediation is, what it can do and how it can help

Making Mediation Sexy?

Making Mediation Sexy?   "Mediation has been called the 'hard problem' of the culture war." meaning peaceful resolution is not as interesting as conflict and battles in court. In this interview Diane Musho Hamilton and

Upcoming CMC Conference

Upcoming CMC Conference   The annual CMC conference will take place on the afternoons of 10 & 11 November as an online event accessible to all. It is the first co-conference with the College of Mediators and has the

Personal Injury and Mediation: A Future

  Personal Injury and Mediation: A Future   “Bringing a personal injury claim is a long, risky, expensive, and traumatic process for all parties.” says mediator Richard Kaye. In his experience claims are often brought

How to deal with toxic workplaces

How to deal with toxic workplaces   Have you ever found yourself in a hostile work environment? Personalities in any workplace will occasionally clash, says experienced business psychologist and mediator Clive Lewis. But how do

The NMA 2020 Winners

The National Mediation Awards 2020 awards ceremony was a great success and the CMC is thrilled to congratulate all the winners. The digital event was hosted by compère Mr. David Leckie who did a fantastic

National Mediation Awards 2020 Shortlists

We are delighted to announce the shortlists for the 2020 National Mediation Awards. Watch our videos to find out who has been shortlisted in each category! Young Mediator, Family Mediator, SEND Mediator and Mediation Newcomer 

In the midst of chaos there is opportunity

Conflict is an inevitable part of life. Especially in businesses and organisations where people have different values and opinions while working together in stressful situations. “But how can you handle conflict better?” asks Martha Clarke,

Features of mediation

  Taking a dispute to court can often destroy the relationships between participants and sometimes even their financial situation. A mediation allows the parties to quickly come to a settlement on their own terms to

Facts about mediation

A 2018 study by CEDR shows that the commercial mediation profession saved businesses around £3 billion a year in wasted management time, damaged relationships, lost productivity and legal fees. Instead of taking a dispute to

How Can You Mediate Without Meeting?

“Mediation is an extremely versatile settlement tool that can be used in a variety of different settings.” says Chris Robinson who specialises on intellectual property disputes. His practical advice applies to any case in civil

Mediate before you litigate!

“Mediate before you litigate!” demands Tom Thomas OBE, the Deputy Chair of the Civil Mediation Council, in this interesting article. While many peoples the first urge might be to take their dispute to court, this