Find the Space for Shuttle Mediation BY ANDY ROGERS Is there one correct way to conduct a mediation? Maybe not, as different conflicts, situations and participants require an individual approach. Each and every mediator
Publication of the 10th CEDR Mediation Audit The CMC welcomes the publication of the 10th biannual CEDR Mediation Audit. For 20 years CEDR has tracked the development of commercial mediation in the UK as well
IPOS Mediation Seminar BY HETTI JACKSON-STOPS, REBECCA ATTREE AND CHARLES GORDON IPOS mediators Charles Gordon, Rebecca Attree and Hetti Jackson-Stops recently hosted a seminar at the Cayman International Mediation and Arbitration Centre. Find out
Scottish Mediation Conference BY GRAHAM BOYACK The CMC’s Scottish counterpart Sottish Mediation recently held their first in person conference in 3 years. Graham Boyack reflects on the sessions focusing on listening, learning and reflecting.
No Mediation Without Cooperation? BY EMMA JENKINGS "The thing with mediation – or just difficult conversations in general – is that you need all relevant people to want to engage with the process." says
Abandoning Assumptions in Conflict BY CINNIE NOBLE "Reflecting on and checking out our assumptions – the perspectives and views we choose – helps us become more masterful at managing conflict" says Cinnie Noble in
When Mediators Make Mistakes BY ROSEMARY HOWELL Are all mistakes valuable, asks Rosemary Howell in her recent article on the Kluwer Mediation Blog. "I don’t need to be enthusiastic or excited when I am
The Practicalities of Making a Success of Mandatory Mediation BY CEDR "Mandatory I'm not in favour of' says mediator Iain Christie when discussing terminology in this insightful podcast about making 'Mandatory Mediation' a success.
Could a Dispute Affect the Value of Your Home? BY KATE MCAULIFFE Could filing a dispute against your neighbour affect the value of your home? Residential property expert John Gorner explains that it may
How Much is Internal Conflict Costing You? BY MALACHI MCPHERSON, THE TCM GROUP "Each year, organisations spend billions, both in terms of time and money on internal conflict." says Malachi McPherson from the TCM
Enough is Enough! BY EMMA JENKINGS Have you ever had a conflict and thought: "Enough is Enough!"? Workplace mediator and conflict coach Emma Jenkings from Mosaic Mediation shares her thoughts on "How to know
Letter to A Young Mediation Enthusiast BY TING-KWOK IU "One of the most valuable life lessons in mediation for the mediators is how to be non-judgemental." reads Ting-Kwok IU article on the Kluwer blog.
Finding Tranquility Through Mediation BY ANTHONY MUNDAY "I regard mediation as a therapeutic process. It is my professional responsibility to ensure that it takes place in ‘a safe space‘ for all participants." says mediator
The Barefoot Mediator BY IAN DABORN & JANE GUNN In this interview Ian Daborn speaks to former corporate lawyer turned writer, broadcaster and Barefoot Mediator, Jane Gunn. "I went into becoming a commercial mediator
Sort It Out! An Intro to Mandatory Mediation BY JULIA BIHARY, CHARLES BISHOP AND DOROTHY MURRAY ADR? PAPs? Mandatory Mediation? If you are not sure where to start, this article written by Julia Bihary,
Power Politics: Has the Financial Sector Changed? BY CMP RESOLUTIONS Complaints about personal misconduct in the financial sector fell by 11%. CMP Resolutions says that bullying and harassment in this sector traditionally prone to
No-fault Divorce: Petitions Soar Following April’s Legislation BY JAMIE LENNOX Jamie Lennox from Today's Family Lawyer explains why the recent no-fault divorce law has created an exponential rise in divorce petitions. The new law
2nd International Congress for All Mediations in Angers BY NICOLAS FOURNIER Nicolas Fournier, Deputy Chair of the Civil Mediation Council, represented the organisation at the 2nd International Congress for All Mediations in Angers, France.
CMC Workplace Mediation Surgery BY CAROLINE SHERIDAN The CMC Workplace Group hosted a free Mediation Surgery with a panel of experienced workplace and employment mediators who will answer your questions. The event was a
Centre for Humanitarian Dialogue receives Carnegie Peace Prize for Conflict Mediation BY CARNEGIE FOUNDATION The Centre for Humanitarian Dialogue, a private diplomacy organisation based in Geneva, will receive the 2022 Carnegie Wateler Peace Prize
How to Make Mediation Work BY STEPHEN SHAW, LAWYER MONTHLY Accredited mediator and part-time judge Stephen Shaw offers his perspective on what makes mediation work in this Lawyer Monthly article. He says: "When the
The Meaningful Apology BY DAVID HOSSACK AND CAROLYN HIRST, MORTON FRASER In his mediation podcast 'Stuck in the Middle', Morton Fraser's David Hossack speaks to expert mediator and researcher Carolyn Hirst on the topic
Prescribing the Resolution of Conflict in General Practice BY VICTORIA HARRIS, PRACTICE NURSING There are around 40 community mediation organisations in the UK, which support individuals experiencing conflict at home, in the workplace or
Mediation and Neurodiversity BY AMANDA BUCKLOW, IPOS MEDIATION Prompted by a recent conference visit Amanda Bucklow explains why mediation is the right choice for neurodivergent such as autistic people, ADHD or dyslexic. She says:
How to Prepare for Workplace Mediation BY TONY MUNDAY, LAWYER MONTHLY Workplace mediation is a great tool to quickly and effectively resolve conflicts. "When planning to engage in workplace mediation, what should parties and
Conflict Management and ‘The Big Picture’ BY RALPH KILMANN, MEDIATE.COM "What causes conflict?" asks Ralph Kilmann in this article. He says: "In my experience, I have found that the great majority of the conflict
Rise in Number Working from Home Sees Noise Complaints Soar BY WILL BOLTON, THE TELEGRAPH With more people working from home, there has also been a significant increase in noise complaints. 450,000 complaints were
CMC Response to MoJ Consultation The CMC has responded to the MoJ's consultation on increasing use of mediation in the civil justice system. Thank you to all members who helped the CMC shape its response
Evaluation of Court of Protection Mediation Scheme Report Launch BY DR JAIME LINDSEY A practitioner-led mediation scheme was conducted in the Court of Protection from 2019 to 2021. While mediation is used to resolve
Becoming a Mediator BY CMP RESOLUTIONS CMP Resolutions explains why mediation training sometimes surprises the participants. They may be skilled in problem solving and leadership but being a mediator sometimes requires unlearning certain behaviours.
Mediation at the Grassroots: Kenya BY NJOKI NYANJUI In Kenya, mediation is not a new concept. It was traditionally used to settle disputes, says mediator Njoki Nyanjui. With the number of cases filed at
Why the Increased Demand for Conflict Resolution Services? BY ARABELLA TRESILIAN With disruption in our lives caused by the pandemic, new working patterns and increased cost of living, the demand for conflict resolution services
The Dynamic Relationship between Conflict Resolution and Mental Health BY ARABELLA TRESILIAN Mediator Arabella Tresilian is an expert in mental health and neurodiversity. In this article she explains why mediators are well-placed to support
Workplace Mediation Podcast: Confidentiality Considerations BY CEDR WITH GILLIAN CAROE & NEIL GOODRUM Gillian Caroe and Neil Goodrum speak about confidentiality within the context of workplace mediation. How important is confidentiality? When is it
Grenfell Tower Fire: Lord Neuberger to Mediate in Litigation Process BY ROBERT BOOTH David Neuberger, former president of the supreme court, has agreed to mediate between the victims of the Grenfell Tower disaster and
How Lawyers Can Support Their Clients in Mediation BY AARTA ALKARIMI Accredited mediator and lawyer Aarta Alkarimi explains how lawyers can help their clients prepare for a mediation and what counsel should and shouldn't
The Compassionate Middle - Territory of the Mediator BY JOHN STURROCK Argument, dialogue and compassion. How do these words relate to the mediation process? John Sturrock muses on their connection to the concept of
Mediation Today Podcast BY VESNA FLOWER CVJETICANIN On her podcast Mediation Today Australian mediator Vesna Flower Cvjeticanin welcomes a range of international guests from the mediation world. They speak about conflict, the power of
Bullying Employment Tribunals Up by 44% BY CMP RESOLUTIONS There’s been 44% leap in the number of employment tribunals that involve allegations of bullying which is a news high. In this article CMP Resolutions
Using Mediation Techniques to Help a Colleague in Conflict BY ANNA SHIELDS, FORBES How to advise a colleague that is struggling with a conflict at work? "Although well-intentioned, misjudged support can make things worse,
How Mediation Can Help You Deal With Noisy Neighbours BY COCO KHAN AND MIKE TALBOT, THE GUARDIAN During the pandemic, complaints about noisy neighbours soared. "In 2020 there were 16,000 disputes in mediation, including
CMC Response to MoJ Consultation The Civil Mediation Council (CMC) welcomes the Ministry of Justice (MOJ) consultation into compulsory mediation for small claims - up to £10,000. The CMC has been campaigning for automatic referral
Everything to Know About Mandatory Mediation BY JAMES SOUTH The MoJ has just announced that mediation will become compulsory for small claims under £10,000 with clients consulting a mediator in a free one-hour-session before
Constructing an Agreement - Mediation in the Construction Industry BY GEORGIA WHITING AND CHRIS BRYDEN Mediators Georgia Whiting and Chris Bryden dispel common myths about mediation in the construction sector. Their aim is to
Different Types of Mediation BY ADR TIMES There are different types of mediation that can be implemented depending on the situation. A skilled mediator will always choose the style to best fit them and
Mediation Matters - Finding Tranquility Through Mediation BY ANTHONY MUNDAY Tony Munday gives a great description of how he approaches mediations. He explains how he creates a safe space for all participants and why
Why Mediation Is a Core Skill for Successful Leaders BY DAVID LIDDLE "Successful mediators can build empathy, develop connections, and resolve often entrenched problems through dialogue." explains David Liddle on CEO Today. So why
Mediation in the Construction Sector How do complex disputes in the construction sector profit from mediation? CEDR Mediator Amrik Kandola talks about how disputes were traditionally solved in the construction sector and why mediation is
The Value of Workplace Mediation BY DANIEL BARNETT AND ANTHONY SENDALL In this podcast Daniel Barnett and Anthony Sendall discuss the value of workplace mediation. What does mediation bring to the table, when is
The Problem With Calling People 'Toxic' BY EMMA JENKINGS "As a workplace mediator and conflict coach my professional life is spent encouraging people to resolve issues and, at times, this also restores relationships." says
How Kids Handle Conflict How can kids find creative ways to handle conflict? Peer Mediation puts children in charge of solving conflicts among their peers. Watch this video to see mediator training in action when
Preventing Work-related Stress BY CAROLINE BRADSHAW Prolonged work-related stress can impact our physical and mental health. Even before the pandemic, says Caroline Bradshaw from ACAS, mental health issues cost UK employers up to £45
The Spark - Building Rapport BY BBC4 RADIO From suspected terrorists to uncooperative toddlers, forensic psychologist Emily Alison explains how building rapport can help you achieve better outcomes to your conversations. On The Spark
The Results Are In! The CMC Board election results are in. Martha Clarke and CEDR, currently represented by Andy Rogers, have been re-elected. The CMC has held its annual Board of Directors Election for 2022.
Is Empathy the Most Important Leadership Skill? BY TRACY BOWER Empathy is often considered one of the soft leadership skills. On the contrary, Forbes author Tracy Bower points out, it can drive significant business
Challenging Mediation Myths BY DR. CLARE SIEBER Dr. Clare Sieber from the Medical Mediation Foundation sets out to challenge common mediation myths. In response to a study of lawyers' reluctance to use mediation she
Should the UK Sign the Singapore Convention? BY CEDR - THE BETTER CONFLICTS AUDIO EXPERIENCE Listen to this episode of CEDR's podcast The Better Conflicts Audio Experience to learn more about why the UK
Dispute Resolution in Property Conflicts BY PROPERTYMARK "Making ‘alternative’ dispute resolution mandatory has real potential for a positive culture shift in relationships between agents and landlords" says Propertymark. The membership organisation for property agents
How Assertiveness can Prevent Arguments BY EMMA JENKINGS Are you assertive in conversations? Mediator Emma Jenkings from Mosaic Mediation examines how assertiveness often gets a negative reputation but can actually prevent arguments. What skills
Belfast To Host International Mediation Conference BY THE LAW SOCIETY OF NORTHERN IRELAND On 19 - 20 May Belfast is hosting the Commonwealth Mediation Conference. The event will include keynotes on mandatory mediation, issues
Boardroom Conflicts – The Importance of Communication BY DAVID A ADAMS IPOS Mediator David A. Evans knows this situation only too well: "two directors sitting in adjoining offices who won’t speak and who only
London's thriving dispute resolution industry BY THE TIMES “The UK market has real depth and experience in its mediation community. If we look at the growing role of mediation elsewhere it is vital that
Are you ready for LIDW 2022? LONDON INTERNATIONAL DISPUTES WEEK 2022 London International Disputes Week 2022 begins today with a week full of exciting panels and sessions. The annual event is an opportunity for
Families supported by £33 million to drive down parental conflict DWP PRESS RELEASE Thanks to this program families across the country receive support in resolving parental conflict. Parents are taught techniques to de-escalate conflict,
Solving Conflict Among Peers Peer Mediators are children who help other students address challenging issues including name-calling, bullying and fights. This video shows a school that has been rated as ‘outstanding for behaviour and
MoJ urged to extend family mediation voucher scheme BY MONIDIPA FOUZDER What can parents do when they want to protect children during a separation? Court proceedings can become hostile, damage relationships and expose children
Top Tips on How to Have Difficult Conversations BY RACHAEL OAKES Family mediator Rachael Oakes from Family Mediation & Mentoring LLP gives her top tips for difficult conversations with your spouse or ex. She
Transforming How We Respond to Grievances, Bullying & Harassment BY STEPHEN ADAMS "The traditional response to an allegation of bullying or harassment would be to launch into a formal investigation" says Stephen Adams from
Getting Along With Your Neighbour? BY ALEX CANDLIN According to the Westmorland Gazette a recent survey revealed that 60% of UK adults have had a dispute with a neighbour that left them feeling negatively
The Better Conflicts Audio Experience Have you listened to CEDR's podcast The Better Conflicts Audio Experience? Listen to their series Ask a Negotiator with former hostage and crisis negotiator Philip Williams or join workplace
Peacemaking and Mediation BY SUSANNE SCHULER "When we look at the purpose of both peacemaking and mediation, we can see that they aim for similar outcomes" says intercultural mediator Susanne Schuler. She asks how
How to Show You're Taking Bullying Seriously BY CMP RESOLUTIONS In recent years there has been new attention to the potential for bullying and toxic behaviour in the workplace. Yet according to studies it
Tired School Warriors - Reframing Experiences BY THE RESTORATIVE LAB A teacher taking part in a restorative leadership programme by The Restorative Lab described her current experience in school as being like a warrior.
Managing Relationship Risk on Projects BY DR ANDRZEJ GROSSMAN "We are dangerously biased towards optimism in plans, projects and estimates" says Dr Andrzej Grossman from CEDR. He believes we often underestimating time, costs and
Huge costs in 17-inch boundary dispute BY NEIL ROSE "Judge bemoans huge costs of 17-inch boundary dispute" headlines Legal Futures in their recent article. The judge said it was beyond his comprehension how the
Emotions - The under-expressed and the over-expressed BY NICK ADLINGTON Nick Adlington from go dialogue examines the effect emotions can have on mediation. How can mediators facilitate expression during a session that is productive
A Plan to Resolve Domestic Construction Disputes & Compulsory ADR BY ROBERT GOODLAD Disputes between homeowner employers and building contractors arising out of domestic building contracts are often highly emotionally charged and hard fought,
Are you avoiding conflict? "Disagreeing is something most people avoid whenever possible." says Amy Gallo in her TED Talk. She shares how staying silent can be damaging, and how speaking up when you disagree
More dialogue, less interrupting "All significant things that happen in an organisation are underpinned by, and reliant on, communication or dialogue." says Mark Lovatt from the TCM Group. He encourages us to listen just
Sharing Mediator Experiences For his series Mediator Experience Vikram Singh interviews Brasilian mediator Gabriela Assmar who is a Weinstein JAMS International Fellow. They discuss the global mediation landscape, Disney movie 'Soul' and the research
Early intervention in conflict The cost of conflict to UK employers is £28.5 billion – or £1,000 for each employee. Are grievances the right way forward? Mediator Camilla Palmer explains that early intervention in
Myth-Busting Mediation "What do you know about mediation?" asks mediator Emma Jenkings from Mosaic Mediation. In this article she answers questions about what mediation is, what it can do and how it can help
Civil Justice Council calls for improved procedure for claims under £500 The Civil Justice Council has published its final report of 2021 on the resolution of small claims. It recommends mandatory mediation for claims
Making Mediation Sexy? "Mediation has been called the 'hard problem' of the culture war." meaning peaceful resolution is not as interesting as conflict and battles in court. In this interview Diane Musho Hamilton and
Response to the MoJ's Call for Evidence In August the Ministry of Justice released a Call for Evidence with the aim of collecting knowledge on (Alternative) Dispute Resolution from all interested parties. The MoJ
Upcoming CMC Conference The annual CMC conference will take place on the afternoons of 10 & 11 November as an online event accessible to all. It is the first co-conference with the College of Mediators and has the
Press release – The Civil Mediation Council’s Response to the Civil Justice Council’s report ‘Compulsory ADR’ Do you remember the 2004 Halsey case that concluded parties could not be compelled by courts to take
Personal Injury and Mediation: A Future “Bringing a personal injury claim is a long, risky, expensive, and traumatic process for all parties.” says mediator Richard Kaye. In his experience claims are often brought
How to deal with toxic workplaces Have you ever found yourself in a hostile work environment? Personalities in any workplace will occasionally clash, says experienced business psychologist and mediator Clive Lewis. But how do
The National Mediation Awards 2020 awards ceremony was a great success and the CMC is thrilled to congratulate all the winners. The digital event was hosted by compère Mr. David Leckie who did a fantastic
We are delighted to announce the shortlists for the 2020 National Mediation Awards. Watch our videos to find out who has been shortlisted in each category! Young Mediator, Family Mediator, SEND Mediator and Mediation Newcomer
How can managers cater for different communication styles and respond to employee needs in a virtual working environment? Find out in our live conversation on how teams are adapting to changing needs in the workplace.
Conflict is an inevitable part of life. Especially in businesses and organisations where people have different values and opinions while working together in stressful situations. “But how can you handle conflict better?” asks Martha Clarke,
Taking a dispute to court can often destroy the relationships between participants and sometimes even their financial situation. A mediation allows the parties to quickly come to a settlement on their own terms to
With a surge in disputes across different professions and areas of society due to the Covid-19 crisis, UK courts are overrun with cases. Mediation can be an effective tool to resolve cases more quickly and
A 2018 study by CEDR shows that the commercial mediation profession saved businesses around £3 billion a year in wasted management time, damaged relationships, lost productivity and legal fees. Instead of taking a dispute to
In the aftermath of the Covid-19 pandemic “It is likely that increased, and more creative, use of mediation will be one of the differences.” says David Owen QC. The experienced mediator and arbitrator takes a
“Mediation is an extremely versatile settlement tool that can be used in a variety of different settings.” says Chris Robinson who specialises on intellectual property disputes. His practical advice applies to any case in civil
“When families are at war the opposite side becomes the devil incarnate. But the beauty of mediation is that the process can be transformative. Sometimes shattered relationships can be rebuilt.” Mediator Alistair Pye at IPOS
“Mediate before you litigate!” demands Tom Thomas OBE, the Deputy Chair of the Civil Mediation Council, in this interesting article. While many peoples the first urge might be to take their dispute to court, this
The National Mediation Awards 2022 in Review A Groundbreaking Collaboration The 2022 National Mediation Awards were held on 8 December at the House of Commons (also broadcast to a worldwide audience) and were a resounding
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