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Catch22 Community Mediation

Community Mediation Organisation

Website: https://www.catch-22.org.uk/find-services/mediation-service/

Phone: 07739 511257

Address: 27 Pear Tree Street,London EC1V 3AG

Delivery of Services: Face-to-face, Phone

Service Area: Cambridgeshire, Norfolk, Suffolk

Type of organisation: Registered charity, Company limited by guarantee

About Catch22 Community Mediation:

We provide community mediation, conflict resolution, and coaching across Norfolk, Suffolk, and Cambridgeshire. We help people resolve misunderstandings, communicate effectively and support them to find practical, lasting solutions and safe ways to communicate. Referrals usually come from councils or housing associations.

We have time, skills and flexibility, not available to enforcement agencies, that can reduce conflict and antisocial behaviour, easing pressure on public services and strengthening communities. People working with us can feel heard, less stressed, and more able to enjoy their lives. They gain a better understanding of those around them—and feel better understood in return.

Catch22 Community Mediation provides the following services locally:

  • Neighbourhood mediation
  • Intergenerational mediation (adults)
  • Bespoke mediation
  • Group mediation / facilitation
  • Conflict coaching / one-to-one support
  • Conflict prevention training

The organisation has the following in place:

  • All mediators have appropriate training
  • Written Code of Conduct
  • Published complaints procedure
  • Ongoing CPD and supervision/mentoring for mediators
  • Professional Indemnity insurance cover (no less than £1 million)
  • Public liability and Employer liability insurance cover
  • Suitable and sufficient service administration
  • Registered with the Information Commissioner’s Office (ICO)
  • Safeguarding policy
  • DBS checks for mediators
  • Risk assessments carried out for individual cases