Website: https://ashfordmediation.co.uk/
Phone: 07845 914838
Address: Compass House, Tufton Street Ashford, Kent, TN23 1EE
Delivery of Services: Online, Face-to-face, Phone
Service Area: Kent
Type of organisation: Registered charity
About Ashford Mediation Service:
Ashford Mediation Service is an independent charity established in 1997, offering free community, and family mediation across east and south Kent. We serve Ashford Borough residents and provide mediation for the Police in Folkestone, Hythe, Ashford, and Canterbury. Through a Service Level Agreement with Folkestone and Hythe District Council, we support tenant disputes. We are fundraising to extend free services to all Folkestone and Hythe residents, and we offer subsidized mediation to housing associations and businesses. We also deliver Mediation and Conflict De-escalation Workshops in further education settings, promoting peaceful resolution and communication skills for staff and students.
Ashford Mediation Service provides the following services locally:
- Neighbourhood mediation
- Intergenerational mediation (adults)
- Intergenerational mediation (young people under 18)
- Co-parenting mediation
- Faith-based mediation
- School mediation
- Bespoke mediation
- Group mediation / facilitation
- Conflict coaching / one-to-one support
- Conflict prevention training
The organisation has the following in place:
- All mediators have appropriate training
- Written Code of Conduct
- Published complaints procedure
- Ongoing CPD and supervision/mentoring for mediators
- Professional Indemnity insurance cover (no less than £1 million)
- Public liability and Employer liability insurance cover
- Suitable and sufficient service administration
- Registered with the Information Commissioner’s Office (ICO)
- Safeguarding policy
- DBS checks for mediators