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Calm Mediation

Community Mediation Organisation

Website: https://www.calmmediation.org/

Phone: 02076 034014

Address: 92 Camberwell Road, Southwark London, SE5 0EG

Delivery of Services: Online, Face-to-face, Phone, By postal letter when necessary

Service Area: Bedfordshire, Berkshire, Bristol, Buckinghamshire, Cambridgeshire, City of London, Essex, Greater London, Hampshire, Kent, Norfolk, Surrey, Wales

Type of organisation: Charitable Incorporated Organisation (CIO or SCIO)

About Calm Mediation:

We deliver mediation in five areas of disputes – neighbour, community, extended family, peer (schools), workplace. Also restorative justice (after harm) and training in all these areas.

With over 30 years of mediating to learn from, we aim for ‘best practice’ in all that we do. Our small staff team and over 100 volunteers range in age from 18-80+ and some have been with us for over a decade.

Our clients are supported to have ‘a voice, a choice and a chance for change’ in whatever situation they are facing.

Calm Mediation provides the following services:

  • Neighbourhood mediation
  • Intergenerational mediation (adults)
  • Intergenerational mediation (young people under 18)
  • School mediation
  • Bespoke mediation
  • Group mediation / facilitation
  • Conflict coaching / one-to-one support
  • Peer mediation training
  • Training for community mediators
  • Conflict prevention training
  • Elder mediation
  • Restorative justice
  • Workplace mediation
  • Largescale community mediation

The organisation has the following in place:

  • All mediators have appropriate training
  • Written Code of Conduct
  • Published complaints procedure
  • Ongoing CPD and supervision/mentoring for mediators
  • Professional Indemnity insurance cover (no less than £1 million)
  • Public liability and Employer liability insurance cover
  • Suitable and sufficient service administration
  • Registered with the Information Commissioner’s Office (ICO)
  • Safeguarding policy
  • DBS checks for mediators
  • Risk assessments carried out for individual cases