Website: https://thmp.uk/
Phone: 07853 805057
Address: 311 Leopold buildings, Columbia road, London, E2 7NP
Delivery of Services: Online, Face-to-face, Phone
Service Area: Tower Hamlets
Type of organisation: Project
About The Heart-led Mediation Project:
THMP provides free community mediation to every resident in the borough of Tower Hamlets. We believe that every voice deserves to be heard, and that peace grows through conversation, understanding, and shared humanity. Our work strengthens relationships, supports wellbeing, and builds safer, kinder neighbourhoods — one conversation at a time.
We are a community-rooted mediation initiative guided by compassion, clarity, and human connection.
• Warm
• Trustworthy
• Grounded
• Inclusive
• Purpose driven
Our promise:
To help people navigate conflict with dignity, understanding, and heart-led practice.
THMP is guided by compassion. Grounded in community.
The Heart-led Mediation Project provides the following services locally:
- Neighbourhood mediation
- Intergenerational mediation
- Co-parenting mediation
- Faith-based mediation
- Bespoke mediation
- Group mediation / facilitation
- Conflict coaching / one-to-one support
- Peer mediation training
- Training for community mediators
- Conflict prevention training
The organisation has the following in place:
- All mediators have appropriate training
- Written Code of Conduct
- Published complaints procedure
- Ongoing CPD and supervision/mentoring for mediators
- Professional Indemnity insurance cover (no less than £1 million)
- Public liability and Employer liability insurance cover
- Suitable and sufficient service administration
- Registered with the Information Commissioner’s Office (ICO)
- Safeguarding policy
- DBS checks for mediators
- Risk assessments carried out for individual cases