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GLEAMED

Community Mediation Organisation

Website: https://gleamed.co.uk/

Phone: 07875 383823

Address: 21 Inglis Road Colchester, CO3 3HU

Delivery of Services: Online, Face-to-face, Phone

Service Area: City of London, Essex, Greater London, Norfolk, Suffolk, Barking and Dagenham, Hackney, Havering, Islington, Lambeth, Newham, Redbridge, Southwark, Tower Hamlets, Waltham Forest, and Westminster

Type of organisation: Sole Trader

About GLEAMED:

GLEAMED (Greater London and East Anglia Mediation Service) id an award-winning mediation provider offering dispute resolution services throughout East Anglia and the adjacent London Boroughs.

We provide civil, commercial, family, workplace, employment and community mediation. We are registered by the Civil Mediation Council as a mediation provider and our family mediator is accredited by the Family Mediation Council.

Mediation is a voluntary, private and confidential process offering a faster and less expensive way of resolving disputes than going to court, in which the participants negotiate a settlement acceptable to all concerned, facilitated by a neutral, trained and experienced mediator.

GLEAMED provides the following services:

  • Neighbourhood mediation
  • School mediation
  • Bespoke mediation
  • Group mediation / facilitation
  • Conflict coaching / one-to-one support
  • Peer mediation training
  • Training for community mediators
  • Conflict prevention training
  • Community groups mediation (for example sheltered housing tenants)
  • Community antisocial behaviour groups

The organisation has the following in place:

  • All mediators have appropriate training
  • Written Code of Conduct
  • Published complaints procedure
  • Ongoing CPD and supervision/mentoring for mediators
  • Professional Indemnity insurance cover (no less than £1 million)
  • Public liability and Employer liability insurance cover
  • Suitable and sufficient service administration
  • Registered with the Information Commissioner’s Office (ICO)
  • Safeguarding policy
  • Risk assessments carried out for individual cases