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Mediation Hertfordshire

Community Mediation Organisation

Website: https://www.mediationherts.org.uk/

Phone: 01442 268044

Address: 3 Halsey Dr, Hemel Hempstead HP1 3SE, United Kingdom

Delivery of Services: Online, Face-to-face, Phone

Service Area: Hertfordshire

Type of organisation: Charitable Incorporated Organisation (CIO or SCIO)

About Mediation Hertfordshire:

Mediation Hertfordshire was established in 1998 and is a not for profit organisation providing conflict resolution services to the residents of Hertfordshire.

We were awarded the Queens Award for Voluntary Service in 2018 and in 2022/2023 were named as National Mediation Providers of the Year. We have also received awards from the High Sheriff of Hertfordshire for our Peer Mediation work that we do with schools throughout Hertfordshire.

We currently have 65 volunteer mediators who enable us to do the work that we do.

Mediation Hertfordshire provides the following services:

  • Neighbourhood mediation
  • Intergenerational mediation (adults)
  • Co-parenting mediation
  • Faith-based mediation
  • School mediation
  • Bespoke mediation
  • Group mediation / facilitation
  • Conflict coaching / one-to-one support
  • Peer mediation training
  • Training for community mediators
  • Conflict prevention training

The organisation has the following in place:

  • All mediators have appropriate training
  • Written Code of Conduct
  • Published complaints procedure
  • Ongoing CPD and supervision/mentoring for mediators
  • Professional Indemnity insurance cover (no less than £1 million)
  • Public liability and Employer liability insurance cover
  • Suitable and sufficient service administration
  • Registered with the Information Commissioner’s Office (ICO)
  • Safeguarding policy
  • DBS checks for mediators
  • Risk assessments carried out for individual cases
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