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Portsmouth Mediation Service

Community Mediation Organisation

Website: https://portsmouthmediationservice.org.uk/

Phone: 02392 064954

Address: The HIVE Portsmouth Hub, Aggie Weston House, 22 Edinburgh Road, Portsmouth, PO1 1DH

Delivery of Services: Online, Face-to-face

Service Area: Hampshire

Type of organisation: Registered charity, Company limited by guarantee

About Portsmouth Mediation Service:

Portsmouth Mediation Service is dedicated to making Portsmouth a Restorative City — a place where strong relationships are built, and conflicts are handled with respect, understanding, and care. PMS has embedded these principles into every part of its work — with clients, partners, and within the team itself. This philosophy isn’t just a method, it’s a way of being, fostering respect, compassion, and unity, even under pressure. Our mission is simple but ambitious: to help create a city ready and equipped to repair harm, strengthen partnerships, and restore trust whenever conflict arises.

Portsmouth Mediation Service provides the following services locally:

  • Neighbourhood mediation
  • Intergenerational mediation (adults)
  • Intergenerational mediation (young people under 18)
  • Co-parenting mediation
  • Faith-based mediation
  • School mediation
  • Bespoke mediation
  • Group mediation / facilitation
  • Conflict coaching / one-to-one support
  • Peer mediation training
  • Training for community mediators
  • Conflict prevention training
  • Restorative practice & approaches

The organisation has the following in place:

  • All mediators have appropriate training
  • Published complaints procedure
  • Ongoing CPD and supervision/mentoring for mediators
  • Professional Indemnity insurance cover (no less than £1 million)
  • Public liability and Employer liability insurance cover
  • Suitable and sufficient service administration
  • Registered with the Information Commissioner’s Office (ICO)
  • Safeguarding policy
  • DBS checks for mediators
  • Risk assessments carried out for individual cases
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