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Relationships Scotland - Shetland

Community Mediation Organisation

Website: https://www.rs-shetland.org/

Phone: 01595 743859

Address: Market House, 14 Market Street Lerwick, ZE1 0JP

Delivery of Services: Online, Face-to-face, Phone

Service Area: Shetland Isles

Type of organisation: Charitable Incorporated Organisation (CIO or SCIO)

About Relationships Scotland – Shetland:

At Relationships Scotland – Shetland (RSS) we support individuals, children, young people, couples, and families to help reduce conflict, improve communication and ensure that people are supported to manage times of conflict and relationship breakdown.

Relationships Scotland – Shetland provides the following services (local only):

  • Neighbourhood mediation
  • Intergenerational mediation (adults)
  • Intergenerational mediation (young people under 18)
  • Co-parenting mediation
  • Bespoke mediation
  • Group mediation / facilitation
  • Conflict coaching / one-to-one support
  • Training for community mediators
  • Conflict prevention training

The organisation has the following in place:

  • All mediators have appropriate training
  • Written Code of Conduct
  • Published complaints procedure
  • Ongoing CPD and supervision/mentoring for mediators
  • Professional Indemnity insurance cover (no less than £1 million)
  • Public liability and Employer liability insurance cover
  • Suitable and sufficient service administration
  • Registered with the Information Commissioner’s Office (ICO)
  • Safeguarding policy
  • Risk assessments carried out for individual cases
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