Skip links

Difficult Conversations – 6 Tips to Start Well

Difficult Conversations – 6 Tips to Start Well

BY JAMES SOUTH

An insightful podcast from CEDR’s James South, exploring the crucial skill of initiating difficult conversations with genuine curiosity instead of persuasion or shutdowns. His ‘Six Tips on How to Prepare and Start Well’ provide you with practical strategies to enhance your mediation and conflict engagement skills. Don’t miss the chance to improve your communication skills!

In this podcast series, James South, CEO at CEDR will explore the mediator and conflict engagement skills he utilises every day in his role as a leader.

“When opening the conversation, your tone is crucial. Don’t seek to come in and persuade, or shut the conversation down – come from a position of genuine curiosity.”

As with anything in your professional life, if you don’t prepare effectively or start the conversation well, it severely limits the opportunity for a successful outcome.

This episode dissects the anatomy of having a difficult conversation and provides leaders with ‘Six Tips on How to Prepare and Start Well’.

Leave a comment