Book Reviews

Making Mediation Accessible: It's Time for Mediation by Dana Barbu   BOOK REVIEW BY DANA SANISLAV It's Time for Mediation by Dana Barbu is a great book because it is really easy to read and it gives such a good input on what mediation is

Dealing with Disputes and Conflict: A Self-help Tool-kit for Resolving Arguments in Everyday Life   BOOK REVIEW BY PATRICK SCOTT Described by the author as a “self-help tool-kit for resolving arguments in everyday life”, the book certainly achieves that goal but is also a useful

The Mediator's Toolkit: Formulating and Asking Questions for Successful Outcomes   BOOK REVIEW BY DANIA SHAWWA Asking the correct strategic question at the right moment can make all the difference in a successful mediation outcome. All too often even well-trained, experienced mediators fall short of

Mediation Skills and Strategies: A Practical Guide   BOOK REVIEW BY CHRISTOPHER RICHARDS This highly readable and authoritative analysis of mediation comes at a most important time. Family mediation is moving towards becoming the major dispute resolution option for people going through separation and divorce.

Getting to Yes: Negotiating Agreement Without Giving In   BOOK REVIEW BY DANIA SHAWWA Most mediation trainers will reference this groundbreaking book to their students, as it has shaped how ADR professionals have approached their work since its publication in 1977. The Harvard Program on

Difficult Conversations: Harvard Business Review 20 Minute Manager   BOOK REVIEW BY MARTHA CLARKE Differences and disagreements are ok. They are often the catalyst for change and creativity. Indeed, the Chinese symbol for conflict is danger and opportunity. If you can learn to disagree well

Mediation and Dispute Resolution: Contemporary Issues and Developments   BOOK REVIEW BY MARGOT MOFFITT AND ANDREW SIMS Tony brings his customary wisdom and insight to a range of urgent issues, many of which are not widely written about, yet which pose increasing challenges for today's

Crucial Conversations: Tools for Talking When the Stakes Are High by Kerry Patterson, Joseph Grenny, Ron McMillan and Al Switzler   BOOK REVIEW BY NANCY RADFORD This book (the first of a series) is based on extensive research into how people communicate under stress, and

Listen: How to Find the Words for Tender Conversations by Kathryn Mannix   BOOK REVIEW BY MARTHA CLARKE Listening - simple - right? Wrong! For most of us it's much harder to listen than to talk. I have come to believe there is no greater