Author: Paula Rathjen

Becoming a Mediator   BY CMP RESOLUTIONS CMP Resolutions explains why mediation training sometimes surprises the participants. They may be skilled in problem solving and leadership but being a mediator sometimes requires unlearning certain behaviours. For example: "Most of us, either by character or training,

Stuck in the Middle, an Interview with Mediator Anna Howard   BY DAVID HOSSACK & ANNA HOWARD David Hossack speaks with mediator and author Anna Howard about her new book on mediation. Anna sets out the result of her findings on why mediation is not

Mediation at the Grassroots: Kenya   BY NJOKI NYANJUI In Kenya, mediation is not a new concept. It was traditionally used to settle disputes, says mediator Njoki Nyanjui. With the number of cases filed at the courts rising, the government is actively promoting mediation as

Why the Increased Demand for Conflict Resolution Services?   BY ARABELLA TRESILIAN With disruption in our lives caused by the pandemic, new working patterns and increased cost of living, the demand for conflict resolution services is also on the rise. Alex Efthymiades suggests to seek

The Dynamic Relationship between Conflict Resolution and Mental Health   BY ARABELLA TRESILIAN Mediator Arabella Tresilian is an expert in mental health and neurodiversity. In this article she explains why mediators are well-placed to support clients experiencing poor mental health. This article is for you

Workplace Mediation Podcast: Confidentiality Considerations   BY CEDR WITH GILLIAN CAROE & NEIL GOODRUM Gillian Caroe and Neil Goodrum speak about confidentiality within the context of workplace mediation. How important is confidentiality? When is it breached? And should it ever be broken? Listen to this

Quality Conversations: How to Disagree Well   BY DAVID LIDDLE "Every day, we choose how we react, how we behave and how we speak to others." says David Liddle, Founder and CEO of The TCM Group. In this webinar he explains how to stop workplace

20% of Family Disputes Don’t Belong in Court   BY JOSEPH MULLANE Courts are not the best place to resolve relationship disputes, says the President of the Family Division of courts in England and Wales. He reminds parents that many disagreements about how to share

Elephant in the Room   BY STEPHEN SHAW How do you approach a conflict? Do you face it head on, risking to come to blows with the other person? Or do you try to avoid the elephant in the room? Mediator Stephen Shaw's recent travel

Apologising At Work - 5 Examples of Sincere Apologies   BY KAMARA TOFFOLO Apologies are hard and sometimes we could all use a little help. In this article from The Muse Kamara Toffolo provides examples of sincere apologies at work. To ensure a good work