Author: Paula Rathjen

More dialogue, less interrupting   "All significant things that happen in an organisation are underpinned by, and reliant on, communication or dialogue." says Mark Lovatt from the TCM Group. He encourages us to listen just as much as we talk to ensure a productive dialogue.

Training Peer Mediators   "If we get into an argument we know how to solve it without it turning into a big problem." says one of the Peer Mediators trained to resolve conflicts in her school. Children learn to solve conflicts among each other without

Mediation - The art of plate spinning   "I don't need a mediator to tell me how to negotiate!" mediator Paul Grimwood remembers a solicitor saying to him during a session. But what is a mediator's job during a negotiation? This author call it "The

Sharing Mediator Experiences   For his series Mediator Experience Vikram Singh interviews Brasilian mediator Gabriela Assmar who is a Weinstein JAMS International Fellow. They discuss the global mediation landscape, Disney movie 'Soul' and the research in systemic Structural Constellations. The series introduces mediators from around

5 stages of grief in mediation   Gary Webber gives insight into why mediations sometimes go on for a full day before an agreement is reached. He explains: "Those experienced in mediation know that the parties need to go through 'the dance' before a settlement

Early intervention in conflict   The cost of conflict to UK employers is £28.5 billion – or £1,000 for each employee. Are grievances the right way forward? Mediator Camilla Palmer explains that early intervention in conflict saves money, time and promotes better wellbeing. She says

Myth-Busting Mediation   "What do you know about mediation?" asks mediator Emma Jenkings from Mosaic Mediation. In this article she answers questions about what mediation is, what it can do and how it can help you. One by one she dismantles common misconceptions about mediation:

Civil Justice Council calls for improved procedure for claims under £500    The Civil Justice Council has published its final report of 2021 on the resolution of small claims. It recommends mandatory mediation for claims under £500 to be provided by a telephone service that

Making Mediation Sexy?   "Mediation has been called the 'hard problem' of the culture war." meaning peaceful resolution is not as interesting as conflict and battles in court. In this interview Diane Musho Hamilton and Peter Limberg discuss how to make mediation more attractive. In

Mediation: The Eleven Added Values   Inspired by the publication of the article 'We can Work it Out' published in the Law Society Gazette in December, experienced mediator Gregory Hunt takes a minute to reflect on the values of the process of mediation. The result