Author: Paula Rathjen

Are you avoiding conflict?   "Disagreeing is something most people avoid whenever possible." says Amy Gallo in her TED Talk. She shares how staying silent can be damaging, and how speaking up when you disagree can be productive. By outlining tools to navigate disagreements she

More dialogue, less interrupting   "All significant things that happen in an organisation are underpinned by, and reliant on, communication or dialogue." says Mark Lovatt from the TCM Group. He encourages us to listen just as much as we talk to ensure a productive dialogue.

Training Peer Mediators   "If we get into an argument we know how to solve it without it turning into a big problem." says one of the Peer Mediators trained to resolve conflicts in her school. Children learn to solve conflicts among each other without

Mediation - The art of plate spinning   "I don't need a mediator to tell me how to negotiate!" mediator Paul Grimwood remembers a solicitor saying to him during a session. But what is a mediator's job during a negotiation? This author call it "The

Sharing Mediator Experiences   For his series Mediator Experience Vikram Singh interviews Brasilian mediator Gabriela Assmar who is a Weinstein JAMS International Fellow. They discuss the global mediation landscape, Disney movie 'Soul' and the research in systemic Structural Constellations. The series introduces mediators from around

5 stages of grief in mediation   Gary Webber gives insight into why mediations sometimes go on for a full day before an agreement is reached. He explains: "Those experienced in mediation know that the parties need to go through 'the dance' before a settlement

Early intervention in conflict   The cost of conflict to UK employers is £28.5 billion – or £1,000 for each employee. Are grievances the right way forward? Mediator Camilla Palmer explains that early intervention in conflict saves money, time and promotes better wellbeing. She says

Myth-Busting Mediation   "What do you know about mediation?" asks mediator Emma Jenkings from Mosaic Mediation. In this article she answers questions about what mediation is, what it can do and how it can help you. One by one she dismantles common misconceptions about mediation: